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Version of 21 August 2026
These terms govern the use of the online platform “Helferliste” (the “platform”) at helferliste.ch and the subdomains created under it. They apply between the operator and the club or organisation that opens an account (the “club”).
By opening an account, the club accepts these terms. Deviating terms of the club apply only if the operator agrees to them in writing.
Sandro Egloff
Eichenweg 9
8134 Adliswil
Switzerland
kontakt@helferliste.ch
The platform provides tools with which clubs can plan events, stations and shifts, record volunteers, write to them, track attendance and – where the module is enabled – record sales at the event with the event till.
The operator develops the platform continuously. Individual functions may be changed, replaced or discontinued. The club has no claim to the continued existence of any particular function.
The club decides who is given access to the administration. It is responsible for keeping credentials, access codes and QR codes safe and for removing the accounts of people who leave. Actions carried out through an account of the club are deemed to be actions of the club.
The club is solely responsible for all content it creates, publishes or sends via the platform. This includes in particular event descriptions, messages and invitations to members and volunteers, appeals as well as surveys and polls that the club carries out via the platform or with its help.
The operator does not review such content, does not adopt it as its own and is not involved in it. The operator cannot be held liable for it. This applies in particular to the content, purpose, evaluation and consequences of a survey, to compliance with reporting and information duties, and to claims by the people surveyed or contacted.
The event till is a recording tool. The operator is not involved in the club’s sales, does not process any payments by guests and does not hold any money of the club.
The following are the sole responsibility of the club, in particular:
The event till is neither a certified cash register nor an accounting system. It is for the club to assess whether the records meet the requirements of an authority.
A free plan with a limited number of events and paid plans are available. Current prices are listed on the pricing page.
Paid plans are invoiced and payable within 30 days. Prices are in Swiss francs. The operator is currently not liable for VAT; should VAT liability arise, prices will be adjusted accordingly.
Price changes are announced to the club at least 30 days in advance and apply from the next billing period. If the club does not agree, it may terminate as of that date.
The account runs for an indefinite period. An annual plan renews for another year unless it is terminated 30 days before it expires. The club may terminate its account at any time as of the end of the paid period; amounts already paid are not refunded.
The operator may terminate an account with 30 days’ notice and may block it immediately in the event of a serious breach of these terms.
After termination, the club’s data is deleted following a transition period of 30 days. It is the club’s responsibility to export beforehand any data it wishes to keep.
For the personal data of its members and volunteers, the club is the controller within the meaning of the Data Protection Act. The operator processes this data solely on behalf of the club and only as far as is necessary to run the platform. The data is hosted in Switzerland. Details are set out in the privacy statement.
The operator endeavours to keep the service running as continuously as possible but does not owe any particular availability. Maintenance work, failures at third parties (hosting, email delivery, mobile network) and force majeure may lead to interruptions.
The operator is liable only for damage caused intentionally or through gross negligence. Liability for slight negligence is excluded to the extent permitted by law.
Excluded is in particular liability for:
The club indemnifies the operator against claims that third parties raise against the operator because of the club’s use of the platform.
The operator may amend these terms. Changes are announced to the club at least 30 days in advance by email to the address on file. If the club continues to use the platform thereafter, the amended terms are deemed accepted.
Swiss law applies, excluding its conflict-of-law rules. The place of jurisdiction is, to the extent permitted by law, the operator’s domicile.
These terms exist in several languages. In case of discrepancies, the German version prevails.